Uttom Kate 's Post for GUO Transport Co.

Customer Posts & Reviews
Uttom Kate's Post
Category: Buses & Cars
Rating: 7 Rating(s)

Details
  • Safety
  • Reservations, ticketing, check-in
  • Departure punctuality
  • Customer care
  • On-board experience
  • Environment
  • Baggage handling

Description

Founder: Chief Godwin Okeke
Founded: 1980
Head Office: 36, Opere Street, Wema , Bank Bus Stop, Coker, Lagos, Nigeria · 
Phone :
(+234) 7000-121-000
Email: feedback@guotransport.com
Whatsapp: (+234) 814-498-8273, (+234) 903-336-7275
 

Source: https://hotels.ng/guides/road-travel/guo-transport/



Deceptive service

I traveled with GUO from Umuahia to Lagos yesterday. I asked them specifically whether they have AC in the bus and they answered 'yes'. Behold when we started the trip, we discovered AC wasn't working well and they put it off before we got to Onitsha. Too bad. I will never use this service again. Old buses. Go and buy new buses and stop deceiving people. 2 June, 2018

Comments (2)

Nzekwe Esther said 2 June, 2018
Omg! What an experience. They definitely need lectures on business ethics and customer relationship management. Sorry for the ugly experience dear. GUO, It's time to up your on-board experience game!
Abas Mike said 15 June, 2018
These unthushed transporters are used to that.

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