Bernard Victor 's Post for Diamond

Customer Posts & Reviews | Bernard Victor's Post | Diamond

Category: Banking

Rating: 85 Rating(s)

Details
  • Staff - Politeness, helpfulness and respect
  • ATM, POS, e-banking
  • Branch spread
  • Speed of transaction
  • Loans
  • Tangibles - cleanliness & appearance
  • Understanding account information

Description

Diamond
Date of Incorporation: December 20, 1990.
Branches: 271 (across Nigeria); 317 (across the Group) as of January 2016
International Presence: Republic of Benin and branches in Senegal, Togo and Ivory Coast and UK.
Headquarters:
PGD’s Place, Plot 4, Block 5, BIS Way, off Lekki-Epe Expressway, Lekki, Lagos
Telephone: +234-01-4489830, 0700-300-0000
USSD Codes: *426#




I don't know what Diamond Bank thinks they are doing. Customer service is very poor.... My dad opened an account with them August 2017 till date he has not been receiving any form of alert despite laying so many complain😈 Talk about their ATM service too, very very poor. In this modern age a Diamond Bank ATM can't carry out interbank quickteller transfer with another Bank's debit card...unless its diamond debit card alone.....selfish ness. I just hate the bank, the first impression they gave me was really bad that I won't advise anybody to have anything to do with them. Poor poor poor!!! 7 October, 2018
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