Posts & Reviews: First Bank

View all reviews and posts for First Bank

Category: Banking

Rating: From 150 Rating(s)

  • Customer care
  • ATM, POS, e-banking
  • Branch spread
  • Speed of transaction
  • Loans
  • Environment
  • Understanding account information

Brief Description

Founded: 1894
Branches: Over 750
Headquarters:  Samuel Asabia House, 35 Marina, P.O. Box 5216, Lagos, Nigeria.
International Subsidiaries: London and Paris, Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, Johannesburg, Beijing and Abu Dhabi.
Tel: +234 1 905 2326, +234 708 062 5000, +234 1 448 5500
Email: firstcontactcomplaints@firstbanknigeria.com
USSD Code: *894# (for transfer, airtime, bill payments, account balance, etc.)
Vision: To be Africa’s Bank of first choice.
Mission: To remain true to our name by providing the best financial services possible.
Facebook: First Bank of Nigeria Limited
Twitter: @FirstBankngr
Instagram: firstbanknigeria
Youtube: @firstbankngr
Linkedin: First Bank of Nigeria Ltd.

Source: https://www.firstbanknigeria.com

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Customer Reviews & Posts

Martin Obi  rated it    7 December, 2019
They are good
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Musa Ishaya  rated it    7 May, 2019

Strong but archaic

I like First bank because I always feel that my money is safe inside there. But, their services are so archaic - the people and the banking halls and the processes. Who says an organisation cannot be old and modern at same time? Please thush up.
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Ene Mark  rated it    27 March, 2019
Please increase the size of your banking halls. They are always too tiny and get more people to work on your counters. I like your services though just that I don't like to see myself and other customers queuing until the line will bend 3 times.
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Eneh Thelma  rated it    14 February, 2019
Their services is okay but they charges me a lot. Such as ATM maintenance fee and monthly due. Sometimes they deduct me with dispensing cash. And their network are sometimes slow
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itodo Augustine review 20 January, 2019
The one and only thing first bank needs to improve on is to start operating a zero account for students.
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