Governance at Feedback Hall

Empowering Consumers Everywhere

Governance at Feedback Hall

Governance at Feedback Hall

We are committed to promoting good corporate governance in the conduct of our business. The Advisory Board is the ultimate governance body. It supervises the Management.

Advisory Board
The Feedback Hall Advisory Board focuses on high-level governance tasks and ensures continued success of FHL. The Board is responsible for approving strategies for commercial activities; protecting and enhancing the brand and setting/approving policies and regulations. The Board is made up of 7 persons.

The Star Squad is made up of our Star Reviewers – members of the feedbackhall community who write reviews and create other contents in line with our policies and guidelines, have detailed personal profile, are active in voting and complimenting others, and have a history of relating well with other members of the community. The Squad will hold meetings annually and make inputs to the work of the Advisory Board. The Star Squad will provide valuable insights on how Feedback Hall can work better to satisfy the needs of its user

Management
The management team runs the day-to-day operations of Feedback Hall, ensuring that the daily activities of our people as well as users of our platform align with our values and will help achieve the mission and vision of the Firm. The management team develops and implements the Feedback Hall strategies and ensures that everything we do leads to the achievement of our mission.

Managing our People

We ensure provision of quality services by recruiting professionals who are competent, experienced and passionate about the mission of Feedback Hall. While doing so, we ensure that our teams are diverse. We believe that our mission of empowering consumers to drive innovation and change products requires us to build effective teams that reflect the diversity of the members of members of our community. This provides us with a broad range of competencies, experiences and perspectives. We also ensure that our processes for recruitment, development and promotion meet the highest global standards to enable us attract, nurture and retain professionals who are hardworking, meticulous, smart and courageous.

To manage the issues of conflict of interest among our people, we insist that:

1. members of our Advisory Board, Management and Staff should not be Directors in companies whose products or services are reviewed on feedbackhall. Their closely connected persons (such as family members – spouses, children, parents, grandparents, siblings, and business partners) should also not be Directors in those organisations

2. members of our Advisory Board, Management and Staff should not be Directors in companies providing services similar to those being provided by Feedback Hall.

3. members of Management and Staff should not be past employees or casual/contract staff or consultants in companies whose products and services are rated on feedbackhall.

All members of Board, Management and Staff are required to declare any gifts or hospitality offered or received in connection with their role in FHL to enable us assess the risk or threat to decision making of the personnel.

Transparency.
When users make reviews, the reviews appear immediately because we do not sensor reviews. Similarly, the system that selects the best product or service is fully automated and that is why a user can instantly see the impact of his/her rating on the overall rating of a product or service. This demonstrates our transparency.

Advertisers get ads only . Any business paying for adverts on feedbackhall will get ads on feedbackhall only. Feedbackhall only guarantees effective advertising as feedbackhall adverts puts your products and services right before consumers searching for what you offer. Paying for advertisement does not allow businesses to manipulate their reviews and ratings. Indeed, advertising businesses have no control over their reviews and ratings.

Sources of Revenue

We are committed to promoting good corporate governance in the conduct of our business. The Advisory Board is the ultimate governance body. It supervises the Management.

Advisory Board
The Feedback Hall Advisory Board focuses on high-level governance tasks and ensures continued success of FHL. The Board is responsible for approving strategies for commercial activities; protecting and enhancing the brand and setting/approving policies and regulations. The Board is made up of 7 persons.

The Star Squad is made up of our Star Reviewers – members of the feedbackhall community who write reviews and create other contents in line with our policies and guidelines, have detailed personal profile, are active in voting and complimenting others, and have a history of relating well with other members of the community. The Squad will hold meetings annually and make inputs to the work of the Advisory Board. The Star Squad will provide valuable insights on how Feedback Hall can work better to satisfy the needs of its user

Management
The management team runs the day-to-day operations of Feedback Hall, ensuring that the daily activities of our people as well as users of our platform align with our values and will help achieve the mission and vision of the Firm. The management team develops and implements the Feedback Hall strategies and ensures that everything we do leads to the achievement of our mission.

Managing our People

We ensure provision of quality services by recruiting professionals who are competent, experienced and passionate about the mission of Feedback Hall. While doing so, we ensure that our teams are diverse. We believe that our mission of empowering consumers to drive innovation and change products requires us to build effective teams that reflect the diversity of the members of members of our community. This provides us with a broad range of competencies, experiences and perspectives. We also ensure that our processes for recruitment, development and promotion meet the highest global standards to enable us attract, nurture and retain professionals who are hardworking, meticulous, smart and courageous.

To manage the issues of conflict of interest among our people, we insist that:

1. members of our Advisory Board, Management and Staff should not be Directors in companies whose products or services are reviewed on feedbackhall. Their closely connected persons (such as family members – spouses, children, parents, grandparents, siblings, and business partners) should also not be Directors in those organisations

2. members of our Advisory Board, Management and Staff should not be Directors in companies providing services similar to those being provided by Feedback Hall.

3. members of Management and Staff should not be past employees or casual/contract staff or consultants in companies whose products and services are rated on feedbackhall.

All members of Board, Management and Staff are required to declare any gifts or hospitality offered or received in connection with their role in FHL to enable us assess the risk or threat to decision making of the personnel.

Transparency.
When users make reviews, the reviews appear immediately because we do not sensor reviews. Similarly, the system that selects the best product or service is fully automated and that is why a user can instantly see the impact of his/her rating on the overall rating of a product or service. This demonstrates our transparency.

Advertisers get ads only . Any business paying for adverts on feedbackhall will get ads on feedbackhall only. Feedbackhall only guarantees effective advertising as feedbackhall adverts puts your products and services right before consumers searching for what you offer. Paying for advertisement does not allow businesses to manipulate their reviews and ratings. Indeed, advertising businesses have no control over their reviews and ratings.

Sources of Revenue . Feedback Hall intends to generate revenue from its commercial activities.